Philly girl Policy

All sales are final No refunds exchanges only All orders will have a tracking number Phillygirl is not responsible for any lost or damaged items if you would like insurance on your package please contact us within 12 hours of which your order was placed If you would like express shipping please email as soon as order is placed.All packages will need signature when delivered If you receive your item damaged contact phillygirl within 24 hours with pictures of damaged item and file a claim with the delivery company Keep all wrappings which the damaged item was in Exchanges within 7 days of received order Orders can only be shipped to the confirmed address We are not responsible to change the address or name under any orders if you have any questions or concerns click contact us or email us [email protected] All orders take 7 days to process and shipping is 5-12 business days.  Contact phillygirl if you would like express shipping which is 2-5 business days excluding processing time